You need an SMS verification code to log into Binance, but sometimes it just won't arrive — it can be quite frustrating. This issue is actually quite common, and there are several solutions. If you don't have a Binance account yet, you can register on Binance first. After you download the Binance APP, the verification process tends to go more smoothly within the APP.
Basic Troubleshooting First
Check Your Phone Signal
This sounds obvious, but some people can't receive texts simply due to poor reception. Make sure you're in an area with signal and try restarting your phone.
Confirm Your Phone Number Is Correct
Check whether the phone number linked to your Binance account is correct. Sometimes people change their number and forget to update it, so the code gets sent to the old number.
Check for SMS Blocking
Many phones have built-in security apps that may flag verification codes as spam. Check your phone's spam or blocked messages folder.
Wait a Moment
Sometimes texts are delayed, especially during peak hours. Wait a few minutes to see if it arrives — don't keep tapping "Resend" repeatedly.
Specific Solutions
Method 1: Tap Resend
On the verification code input page, there's usually a "Resend" button. Wait for the 60-second cooldown, then tap it again — sometimes the second attempt works.
Method 2: Switch Verification Method
Binance supports multiple verification methods. If SMS isn't working, try switching to:
- Email verification: Have the code sent to your linked email
- Google Authenticator: If you set up Google Authenticator previously, use the dynamic code directly
- Binance Authenticator: The built-in authenticator feature in the Binance APP
Method 3: Use Voice Verification
On the verification code page, there's sometimes a "Voice Verification" option. Selecting this will have Binance call you and read the verification code aloud.
Method 4: Check Carrier Settings
Contact your phone carrier to verify:
- Whether international SMS receiving is enabled
- Whether any SMS blacklists are set up
- Whether the phone number has any outstanding payment issues
Long-Term Solutions
Set Up Google Authenticator
Setting up Google Authenticator as your primary verification method is strongly recommended because:
- It doesn't depend on phone signal or SMS
- It can't be blocked by carriers
- Verification is faster
- It's more secure
In the Binance APP, go to "Security Settings," find "Google Authenticator," and follow the prompts to set it up.
Bind Email Verification
Also bind your email as a backup verification method. This way, even if both SMS and Google Authenticator fail, you still have another option.
What If You've Changed Your Phone Number?
If your phone number has been changed or canceled, you'll need to contact Binance customer support to update your linked number. Have the following ready:
- ID photo
- Selfie holding your ID
- Account registration email
- Information proving account ownership
After customer support review, they'll help you update your phone number binding.
Prevention Tips
To avoid this issue in the future, enable at least two verification methods simultaneously — such as SMS plus Google Authenticator plus email. Multiple layers of protection give you greater peace of mind.