Some people registered on Binance with a temporary or old email and now want to switch to their primary one. Others need to change because their email was compromised. Whatever the reason, Binance supports changing your linked email, though the process involves some security verification. Make sure you can log into your account first. If you haven't registered yet, you can register on Binance, and download the Binance APP for a more convenient experience.
Steps to Change Your Email
Step 1: Go to Security Settings
Open the Binance APP → Tap the profile icon in the upper left → Select "Security" → Find the "Email" option
Step 2: Select Modify Email
Tap the "Modify" button next to the email setting.
Step 3: Complete Security Verification
The system will require you to complete multiple security verifications:
- Verification code from your current email
- SMS verification code
- Google Authenticator code (if enabled)
Step 4: Enter Your New Email
After passing security verification, enter the new email address you want to link. The system will send a verification email to the new address.
Step 5: Verify Your New Email
Check your new email for the verification code or link. Once verified, the email change is complete.
What If You Can't Receive Codes on Your Old Email?
This is the trickiest situation. If your old email is no longer accessible:
- Contact support: Find the customer service portal in the APP and explain your situation
- Submit identity verification: Support may ask for your ID photos, selfie, registration details, etc.
- Wait for manual review: This process may take several days
What to Note After Changing Your Email
1. Security Cooling Period
After changing your email, your account may enter a security cooling period during which certain features (such as withdrawals) will be temporarily restricted. This is to protect your assets.
2. Update Other Associations
If you've linked your old email elsewhere, remember to update those as well.
3. Check Security Settings
After the email change, it's recommended to verify that all other security settings are working properly, including your phone number and Google Authenticator.
FAQ
Can the new email be one previously used for a Binance account?
No. One email can only be linked to one Binance account. You'll need to use an email that hasn't been registered with Binance before.
How long does the email change take?
If you can receive verification codes on your old email, the entire process takes just a few minutes. If customer support needs to intervene, it may take 1-7 business days.
Will changing the email affect my identity verification?
No, your KYC information won't be affected by the email change.